Support Services | Perint Systems
At Perint, we fully understand that the biggest challenge after an implementation is the effort involved in supporting and keeping the new system running. Most large scale projects never consider the importance of on-going support. This is where Perint can help - by offering customized onsite support services for large scale ERP implementations.
Over the years, Perint has seen many implementation projects go through a transition phase between system go-live and the migration to internal support groups. The ability to support such systems is a huge undertaking for any company. In a perfect world, an in-house competency center should be the manner companies support their systems. However, the reality is that this ideal world of internal support is far from achievable in the short to medium term. Perint provides support solutions to aid ERP system transition at any stage. Bridging the gap between the support required to conduct business, through to the establishment of a effective internal support center makes Perint a valuable partner in this effort.